MindPress · Gate A · Path 3

Weekly Metrics & Buyer Updates

Self-paced classroom reader. Work the scenes in order — interactive sims run sandboxed; quiz answers stay hidden until you submit.

~30–35 min 8 scenes Static · no login
1

Course Overview

Slide

Instrument one weekly metric: totals only, by location Write concise buyer updates: PHI-free, no blame Distinguish demo metrics from adoption metrics

  • Key points for this scene.
2

The Weekly Number

Slide

Gold Standard Dashboard — Track A Totals Only

  • Last week’s number by tenant or location
  • Track A totals only (PHI-free reporting)
  • Cloherm is the POC for Healthcare Staff Solutions
  • One actionable number per location — no vanity charts, PMS, or claims data
3

Metric Selection Simulator

Interactive

Runs in a sandboxed frame (scripts allowed; no same-origin access).

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Weekly Metric Selection

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Track A Scorecard \u2022 PHI-free \u2022 Totals-only reporting

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\n Real Adoption Focus\n
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Metric Parameters

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Adjust to evaluate real vs. demo metrics

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\n \n Clinic North\n
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Hospital A
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Clinic North
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\n \n 250\n
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0
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500
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\n Ready\n
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Quick Scenarios
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4

Weekly Number Check

Quiz

Question 1 · Choose one · 10 pts

Which of the following represents a valid Track A total for weekly reporting while maintaining PHI-free content and totals-only standards?

Question 2 · Select all that apply · 15 pts

Which practices indicate improper demo theater that should be avoided when distinguishing demo success from real adoption in weekly number selection? (Select all that apply)

Question 3 · Choose one · 10 pts

Why is location-level reporting required when verifying weekly numbers to prevent vanity dashboards and ensure accurate totals?

5

Monday Buyer Update Rules

Slide

Exact Structure

  • One number (totals only)
  • What moved
  • One issue
  • One ask
  • Maximum one number and totals only
  • No dashboard dump or PHI
  • Clear next communication date
6

Write Monday Buyer Update

Project · PBL

Monday Buyer Weekly Update

Produce a concise Monday buyer update report using Track A totals for Cloherm locations, limited to PHI-free totals-only content.

What you will gain

  • Select buyer-relevant metrics from totals data while maintaining PHI-free standards
  • Write concise updates that focus on actionable totals for healthcare staff solutions
  • Frame report content to distinguish demo success from real-world adoption considerations
  • Ensure all reporting adheres to totals-only constraints suitable for FDE contractor workflows
7

Buyer Update During Breakage

Slide

≤12-line outage update format

  • High-level summary only (totals, no PHI)
  • Steps completed (no blame, no internal details)
  • Clear timeline commitment
8

Buyer Update Mastery Quiz

Quiz

Question 1 · Choose one · 10 pts

Which update avoids sharing PHI and focuses on totals-only reporting?

Question 2 · Select all that apply · 15 pts

Select all elements that should be excluded from buyer update communications.

Question 3 · Short answer · 20 pts

Describe the recommended structure for a breakage update shared with buyers.

Question 4 · Choose one · 10 pts

What is the key distinction between demo success and real adoption?

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