HVAC · multi-truck residential shop
The pile: Website forms, Google Local Services leads, and after-hours voicemails land all week. Dispatch is busy on emergency calls. Quote requests sit.
Monday list: Ranked call order—new installs and memberships ahead of “just checking” messages. Techs and office staff keep the live conversation.
Why it fits: Money moves when someone books a visit. Speed-to-lead beats another dashboard.